Welcome to www.coco-socials.com ("the Site"). These Terms & Conditions ("Terms") apply to all purchases made via this website, including digital downloads and creative services offered by Coco Socials ("we", "us", "our"). By using the Site and completing a purchase, you agree to abide by these Terms. As we collaborate with clients globally, all agreements are governed by UK law.

1. Order Confirmation & Cancellations

When you place an order through the Site, you are submitting a request to purchase our products or services in line with these Terms. Orders are subject to acceptance, and we reserve the right to decline or cancel any order at our discretion.

Once accepted, you will receive instant access to your download link, onboarding instructions, or documentation (where applicable). All purchases are final.

2. Pricing & Payments

a. Pricing

All prices are listed in GBP and are subject to change without notice. The final cost of your order, including applicable taxes or fees, will be confirmed at checkout and in your confirmation email.

We reserve the right to correct pricing errors and cancel any orders impacted by such discrepancies.

b. Payment Terms

Full payment is required at the time of purchase. By submitting your order, you confirm that:

You are authorised to use the payment method.
All billing information provided is accurate.
You agree to cover all charges, including applicable taxes.

3. Digital Delivery

All Coco Socials products are delivered digitally. Upon successful payment, your purchase will be made available through a download link or onboarding email. If you do not receive your materials, it is your responsibility to notify us at hello@cocosocials.com promptly.

4. Returns & Refunds

Due to the nature of digital goods, all sales are final. Refunds or exchanges will not be provided under any circumstances. Please review all product information thoroughly before completing your purchase.

5. Licensing & Intellectual Property

a. Limited Use License

All Coco Socials products and assets are licensed to you – they are not sold. Your use is governed by the accompanying license provided at purchase.

You may not:

Redistribute, resell, or sublicense any asset.
Share files or templates with third parties.
Modify or reverse-engineer any part of our digital products.

Violation of these terms constitutes infringement of our intellectual property rights.

b. Ownership & Rights

All content remains the exclusive property of Coco Socials. This includes (but is not limited to):

Templates and frameworks
Website designs
Written content and brand copy
Graphics, images, animations, and video

You are granted only the rights explicitly outlined in your license. No transfer of ownership is implied or granted.

6. Usage of assets:

You may not:

Use assets for client projects where they will be displayed publicly (e.g., a client’s website or socials)
Resell, redistribute, or sublicense
Claim any asset as your own

Each client must purchase their own license if they wish to use these materials.

7. Website Template Licensing

Purchasing a website design (e.g., for Squarespace ) grants a single-use license:

For one website, under your account.
Customisation and publication are allowed.
Resale, duplication, or template sharing are strictly prohibited.

Coco Socials reserves the right to feature your finished site in our portfolio, unless you request otherwise. We will never publish confidential details without your explicit permission.

8. Copyright Notice & Restrictions

All website content - including design, structure, and creative assets is protected under UK and international copyright law. You are not permitted to:

Copy or adapt websites, designs or templates
Republish any portion of the Site
Use logos, graphics, or media without permission

Any breach of these rights may result in legal action.

9. Legal Enforcement

Violations of these Terms may lead to claims for damages or injunctive relief. Coco Socials will enforce its intellectual property rights to the full extent permitted under UK law.

By accessing this Site, you acknowledge your legal responsibility to comply with these terms.

10. Third-Party Websites

Our Site may contain links to websites owned and operated by third parties. These are provided for your convenience only.

We do not endorse or assume responsibility for any content, products, or services found on external websites. Your use of third-party platforms is at your own risk.

11. Privacy Commitment

We are committed to respecting your privacy and handling all personal data in accordance with the latest data protection legislation. For full details, please review our Privacy Policy.

12. Limitation of Liability

Coco Socials will not be liable for indirect, incidental, or consequential damages arising from your use of our website, digital products, or content.

We do not warrant the accuracy, reliability, or fitness for a particular purpose of any material presented.

13. Governing Law

These Terms are governed by the laws of the United Kingdom, regardless of the country from which you access our services. All disputes shall be resolved exclusively in UK courts.

14. Policy Changes

We reserve the right to update these Terms at any time. Updates take effect immediately upon posting. Your continued use of the Site following changes indicates your acceptance.

15. Contact

For any questions or concerns, please contact us at:
📩 hello@coco-socials.com